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computec blog feature food 8

Customer complaints, the starting point for customer recalls

What’s the starting point of a product recall, bad press, regulatory body such as the FDA, end customer or distributor? Maybe your performing a product recall simulation to test you procedures? Normally it starts in the form of a complaint !. How do you track these today, offline database, post-its, or via Microsoft Excel?, Are complaints […]

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computec blog feature 12

ProcessForce adds Complaint Management Solution

Do your customers, suppliers, and even your internal departments raise complaints, issues and provide feedback? How do you track these today, offline database, post-its, or via Microsoft Excel? With the ProcessForce complaint management solution, this wealth of data can now be captured in a structured manner, analyzed and actioned upon. Creating the foundation for generating internal […]

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