We have improved how licensing works for CompuTec PDC and CompuTec WMS, and aligned it technically to our licensing terms.
Please note that after upgrading to CompuTec WMS 2.10.19 R3 or later or CompuTec PDC 22.214.171.124 or later, it is necessary to reassign terminal licenses.
The way the Terminal ID/ Terminal Name is generated has been changed. Depending on whether CompuTec WMS or CompuTec PDC is running on a terminal server (RDP host) or not, licenses will be consumed by either devices or users.
If CompuTec WMS or CompuTec PDC is not running on a terminal server, a user name will not be associated with the Terminal Name. In this case, only one license per physical device is consumed and any user can log in on the licensed device.
When CompuTec WMS or CompuTec PDC is running on a terminal server, licenses will be consumed by user name and the license will roam between terminal servers (RDP hosts). In this case, licenses are based on users and not on devices.
If you require further clarification or assistance, please submit a support ticket on our portal.